Telegram bot
The main live interface for payments, renewals, subscription links and config delivery.
@vpn_flex_bot
Flex-VPN contacts
Flex-VPN support and contact details.
Payments, renewals, key delivery and setup help are already built around the Telegram bot and support in Telegram. For general questions and partnership requests we use info@flex-vpn.com.
@vpn_flex_bot
@vpn_flex_support
info@flex-vpn.com
Quick route
Where to write first
- Payments, renewals, keys and subscriptions: @vpn_flex_bot
- Config, setup, routing and advanced cases: @vpn_flex_support
- General email contact: info@flex-vpn.com
Channels
Three entry points, each for its own task.
Technical support
If a config does not import, a node behaves inconsistently or you need routing and split tunneling advice.
@vpn_flex_supportFor general site questions, partnerships and communication outside Telegram.
info@flex-vpn.comBilling & access
When to use @vpn_flex_bot
- paying for a new plan;
- renewing an existing account;
- getting a key or subscription link;
- checking which account the payment is linked to.
Tech & routing
When to use @vpn_flex_support
- Happ or Amnezia does not import the profile;
- you need split tunneling or traffic separation;
- you need an alternative route for demanding networks;
- a node behaves inconsistently and you need help choosing a better server.
We do not use phone lines or a live chat widget on the site.
Flex-VPN support is built around Telegram because that is where the operational workflow already lives: accounts, renewals, configs and advanced routing help. It is faster and more practical than splitting the flow across multiple channels.